Frequently Asked Questions

Everything you need to know about shopping with ARQ.

How do I determine the right size for me?

We provide a comprehensive size guide on each product page. Our garments are designed for a true-to-size fit, but we recommend measuring yourself and comparing it to our chart for the best results.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally range from 10-15 business days.

What materials do you use in your clothing?

ARQ is committed to quality and sustainability. Most of our collections are crafted from organic cotton, recycled fibers, and high-quality linens to ensure comfort and longevity.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.